Terms and conditions

These terms govern your use of this website and, where you engage us, the supply of our services. Please read them before using the site or instructing us. If you do not accept them, do not use the site.

1. Who we are and how to contact us

This website is operated by TECHLAWG ("TECHLAWG", "we", "us", "our"). References to "you" mean the person or entity using this website or engaging our services.

You can contact us at contact@techlawg.com. Where these terms require notice in writing, email to that address satisfies the requirement.

2. Nature of our services and no legal advice through the site

TECHLAWG is a legal technology company. We provide compliance documentation, governance frameworks, audits, contract drafting and advisory services to technology businesses.

Nothing on this website is legal advice. Content published here, including guides, articles, checklists and interactive tools such as the applicability checker, is general information only. It is not tailored to your circumstances, may not be current, and must not be relied on as a substitute for advice.

Use of this website, submission of an enquiry form, and correspondence prior to an executed engagement letter do not create a lawyer-client relationship and do not attract legal professional privilege. A relationship arises only when we have issued an engagement letter and you have accepted it.

Where a matter requires advice from a lawyer admitted in a particular jurisdiction, that advice is provided by a lawyer qualified in that jurisdiction, whether within TECHLAWG or through our partner counsel network. Each engagement letter identifies who is advising you and under which admission. We do not hold ourselves out as admitted to practise in any jurisdiction in which the relevant individual is not admitted.

3. Use of the website

You may use this site for lawful purposes connected with evaluating or receiving our services. You must not:

• use the site in any way that breaches applicable law or regulation;
• attempt to gain unauthorised access to the site, its server, or any connected system;
• introduce malware, conduct denial-of-service attacks, or otherwise interfere with the site's operation;
• scrape, harvest or systematically extract content except as permitted by our robots directives;
• reproduce, republish or commercially exploit our content without written permission.

We may suspend or withdraw the site, or any part of it, without notice. We do not guarantee uninterrupted availability.

4. Engagement, scope and acceptance

Any fee indication given on this site or in correspondence is an invitation to treat and not an offer capable of acceptance. Fees are fixed in the engagement letter for the scope described in it.

An engagement is formed when we issue an engagement letter setting out scope, deliverables, fee, revision allowance and timeline, and you accept it in writing or by paying the initial instalment.

The engagement letter governs the specific matter. Where it conflicts with these terms, the engagement letter prevails for that matter.

Work outside the agreed scope is not included. If you request it, we will quote separately before proceeding. We do not carry out out-of-scope work and bill for it afterwards.

5. Fees, payment and refunds

Unless the engagement letter says otherwise:

• fees are stated in US dollars and are exclusive of any applicable taxes, duties or withholding;
• project work is billed 50% on commencement and 50% on delivery;
• subscription services are billed monthly in advance;
• invoices are payable within 7 days of issue;
• bank charges and payment processor fees are borne by you.

We may suspend work on overdue accounts after giving notice. Where you are contracting as a consumer, your statutory cancellation rights are unaffected by anything in these terms; where you ask us to begin work within any applicable cancellation period, you may be liable for work performed up to the point of cancellation.

Subscriptions may be cancelled at any time with effect from the end of the current billing period. We do not pro-rate part months. Fees already paid for delivered work are non-refundable.

6. Client responsibilities

The quality of our deliverables depends directly on the accuracy of the information you provide. You agree to:

• complete our intake process fully and accurately;
• disclose all material facts, including data flows, sub-processors, jurisdictions, and existing agreements;
• tell us promptly if anything you have told us changes;
• obtain any separate advice you need, including tax, regulatory and locally qualified advice we have flagged;
• implement the operational steps identified in our implementation guidance.

We are not responsible for deficiencies in a deliverable that result from incomplete or inaccurate information supplied by you.

7. Delivery, revisions and acceptance

Timelines run in business days from completed intake, not from payment. Where you are slow to respond to queries, timelines extend accordingly.

Each engagement includes the revision rounds stated in the engagement letter, exercisable within 14 days of delivery. Revisions mean adjustments within the agreed scope. Changes to the underlying facts, business model or jurisdictions are a change of scope, not a revision.

Deliverables are deemed accepted 14 days after delivery unless you have raised a written objection within that period.

8. Intellectual property

All content on this website, including text, design, structure, tools and code, is owned by or licensed to TECHLAWG and is protected by intellectual property law.

On full payment of all sums due for a matter, we assign to you the copyright in the final deliverables produced for you, for use in your business.

We retain ownership of our underlying methodologies, clause libraries, drafting playbooks, templates, frameworks, know-how and any pre-existing materials, together with any general skills and knowledge acquired. Nothing in an engagement prevents us acting for other clients or producing similar deliverables for them.

You may not resell, license or distribute our deliverables as standalone products, or make them available as templates to third parties, without our written consent.

9. Confidentiality

Each party will keep the other's confidential information confidential, use it only for the purposes of the engagement, and protect it with no less care than it applies to its own confidential information.

These obligations do not apply to information that is or becomes public without breach, was already lawfully known, is independently developed, or is required to be disclosed by law or regulator, in which case the disclosing party will give notice where lawfully able to do so.

We will not name you as a client or describe your matter publicly without your consent, except in anonymised and non-identifying form.

10. Data protection

Our handling of personal data is described in our privacy policy, which forms part of these terms.

Where we process personal data on your behalf as a processor in the course of an engagement, the parties will enter into a data processing agreement, and that agreement governs the processing.

11. Conflicts and jurisdictional limits

We run a conflicts check before accepting an engagement and may decline or withdraw where a conflict exists or arises. We will act promptly and, where possible, help you transition.

Our services address the jurisdictions identified in the engagement letter and no others. We do not advise on the law of jurisdictions outside that scope, and no deliverable should be read as doing so.

12. Disclaimers

The website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law we exclude all warranties, express or implied, including as to accuracy, completeness, currency, fitness for purpose and non-infringement.

Law and regulatory guidance change. A deliverable reflects our understanding as at the date of delivery. We do not undertake to update it unless you hold a current subscription that expressly includes maintenance.

Interactive tools on this site produce indicative triage output based only on the inputs given. They do not account for facts they do not ask about, and their output is not an opinion or a determination of your legal position.

We do not warrant that any deliverable will prevent a regulatory investigation, complaint, claim or enforcement action, or that any authority or counterparty will accept a particular position.

13. Limitation of liability

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any liability that may not be limited under applicable professional conduct rules.

Subject to that, and to the fullest extent permitted by law:

• we are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for any indirect or consequential loss, however arising;
• we are not liable for regulatory fines or penalties imposed on you;
• our total aggregate liability arising out of or in connection with a matter, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the fees actually paid by you for that matter;
• our total aggregate liability in connection with your use of this website is limited to USD 100.

Any claim must be brought within 12 months of the date on which you became aware, or ought reasonably to have become aware, of the circumstances giving rise to it.

If you are a consumer, these limitations apply only to the extent permitted by the consumer protection law applicable to you, and your statutory rights are unaffected.

14. Term, suspension and termination

Either party may terminate an engagement on written notice. On termination you remain liable for fees for work performed and reasonable disbursements incurred up to the date of termination.

We may suspend or terminate immediately where you fail to pay after notice, where continuing would breach law or professional obligations, where a conflict arises, or where you have provided materially false information.

Clauses which by their nature should survive termination will do so, including those on intellectual property, confidentiality, liability and governing law.

15. Third-party materials and links

This site may link to third-party sites and resources. We do not control them, do not endorse them, and are not responsible for their content, availability or practices. Following a link is at your own risk.

16. Force majeure

Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, civil unrest, epidemic, government action, failure of utilities, internet or telecommunications, or third-party service outages. The affected party will notify the other and use reasonable efforts to mitigate.

17. Changes to these terms

We may update these terms. The version in force at the date of your engagement letter governs that engagement. Changes to the website terms take effect when published, and the version date appears at the top of this page.

18. General

These terms, together with the applicable engagement letter and privacy policy, constitute the entire agreement between the parties in respect of their subject matter and supersede prior discussions.

If any provision is held invalid or unenforceable, the remainder continues in full force. A failure to enforce a right is not a waiver of it.

You may not assign or transfer your rights without our written consent. We may assign or subcontract, provided we remain responsible for performance.

Nothing in these terms creates a partnership, joint venture or agency between the parties. A person who is not a party has no right to enforce any of these terms.

19. Governing law and disputes

These terms and any dispute arising out of or in connection with them, including non-contractual disputes, are governed by the laws specified in your engagement letter. Where no engagement letter applies, the governing law and the courts having jurisdiction are those stated in our website notice, and the parties submit to the exclusive jurisdiction of those courts.

Before commencing proceedings, the parties will attempt in good faith to resolve the dispute through discussion between senior representatives for a period of 30 days.

If you are a consumer resident in the EU, UK or another jurisdiction conferring mandatory protections, nothing in this clause deprives you of the protection of the mandatory provisions or the right to bring proceedings in the courts of your place of residence.